Mr. Fumihiro Takahashi

■Title

"Comfortable control" for teleworkers　-Utilization for PC device log 

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■Abstract

Bellsystem24 Group is a leading company in the call center industry and is also certified by the Ministry of Internal Affairs and Communications as one of the "100 Best Telework Pioneers". For this reason, we are actively promoting initiatives such as thorough distribution of notebook PCs to employees who are managers or above, including contract employees, and teleworking the call center function itself.

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On the other hand, there seems to be little information on practical cases of support and control for employees who work in the "invisible situation" of telework.

In this lecture, active internal auditors will talk about internal audits that should be aimed at, not just monitoring while utilizing CAATs, with their own cases.